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Returns & Exchanges
Due to the nature of food products, we cannot accept returns on opened items. However, if your order is damaged or unsatisfactory, we offer a 30-day satisfaction guarantee.
1
Initiate Request
Email our support team with your order number and photos of the product issues.
2
Review Process
Our quality assurance team will review your claim within 48 hours to approve the return or replacement.
3
Return Shipment
If requested, pack the unopened items using the prepaid shipping label provided by our team.
4
Refund Issuance
Once approved, a refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing